1.Are you a manufacture or just a trader?
A:We are a manufacture.We have launched online business for selling Inkjet Printer,Digital Textile Printer, Dye Sublimation Paper and Ink almost 10years and established many agents in China.
2.What materials can this printer print?
A:It canprint on ceramic, metal, glass wood, acrylic,PVC, plastic etc
3.How to pay?
A: You can use these methods of payment: Ali Trade Assurance ,PayPal online payment,PayPal direct payment,credit card (some areas may be restricted),bank transfer and Telegraphic Transfer(T/T)payment.
4.What’s the delivery time?
A: Normally,it will take us 10-15 days to prepare the order and if it requires longertime, we will inform you as soon as possible.
5.How about the warranty?
A: We provide 1 year warranty for printers (printheads are not included).During the1-year warranty, our company will offer you motor and board driver for free if they are faulty.When the warranty expired,our company will still give you on line technician support for free.Especially you can gain the lifelong
warranty for your printer with continuously ink order (If you buy inks from us).
6.This is my first time to print will you supportme?
A:Sure, we provide the tutorial videos, manuals.We also support remote online one-to-one teaching, if there is a need for door-to-door teaching services, we can also negotiate.